Mr Cooper
Reviews and Complaints
No human being to communicate when they pwe money
- Wont pay back overpayment
Preferred solution: Full refund
User's recommendation: Never use Mr cooper . Imo it’s a scam! No human when they owe you money!
Impossible to get help - this company sucks!!!
User's recommendation: DO NOT EVER USE THIS COMPANY!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to get my money back from my escrow payment $480
Preferred solution: Full refund
Cannot make any contact in any way, nor obtain the info I need.
User's recommendation: Steer clear!
Unable to reach a live person. The AI system is VERY limited. My call could not be helped by standard AI. Where are the LIVE humans??????
User's recommendation: Run away as fast as you can
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon Responsive to Reason
- Unresponsive to simple truths
Preferred solution: Full refund
User's recommendation: Stay clear of these people they don't care about you only your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer1098 Form
- Sold my loan
- Lousy company
Preferred solution: My 1098
User's recommendation: Stay away!
Not good service
User's recommendation: Don't get a loan with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Menifee, CaliforniaTax refund
Need tax statements
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Glasgow, KentuckyTo ask about my new payment
User's recommendation: Make sure you get a phone number that you can reach a live person if you need to or you won't get anyone
Cannot get a live person on the phone for complext issues
User's recommendation: pray you dont have to deal with this company
Reissue checks
I requested 2 checks to be reissued. The checks were from Jan 2022.
They told me that the time frame for such a request had expired. In Jan 2022 I was diagnosed with small cell carcinoma lung cancer. A rare cancer of the lungs. Since being diagnosed I went through radiation and Chemotherapy.
Then after that I had to have Brain radiation. I was going thru old mail when I found the checks. I was just hoping that they could be reissued as medical bills are hard to keep up with.
If you need to verify anything my oncologist was Dr. Jogenpally at Thomas Memorial Hospital in South Charleston, WV.
Any consideration you could give me would be much appreciated.
Leora McCoy
- Good company to deal with until now
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lewisville, TexasAccess account
- No pros
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMY escrow account deduction does not equal my amount due
Preferred solution: My escrow account resolved
User's recommendation: The Customer Service number on website does not allow you access to a live person to explain issue.
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You need to check with your state’s unclaimed property office. After so long any money owed to consumers ends up here.
hi, I am reservation daytime change, please
reservation date change please